Customer Reviews and Testimonials
“Staff is very helpful and they don’t try to push you a lot things that you don’t need. Good prices on pool supplies.”
From Nalu M. on July 24, 2014
“Our in-ground pool turned out GREAT!!! – We had Monarch Pools & Spas install a 16×32 in-ground pool a few years ago at our last house in Accord NY. It turned out beautiful. We had it installed in the fall since the summer is Monarch Pools & Spas’ busiest season. This allowed them to give us complete attention. The only problem we encountered was from the pool liner manufacturer. The liner was delayed for 10 days. This slowed down the installation slightly and was really not a big deal. Monarch Pools & Spas was very professional and covered every detail with no hidden surprises or costs we were unaware of.
We have since sold this house. The pool was a great asset when it came to our selling price! We have now settled into our newly built home. We will have another pool installed when the time is right and we will most likely shop at Monarch Pools & Spas. The swimming pool dealers here in the Hudson Valley are way too expensive! At the time of our last pool, Monarch Pools & Spas was the most reasonable around.
FYI – Installing an in-ground pool is a major undertaking. To have it done right, give the installers plenty of time to complete the project. You shouldn’t plan on using the pool the same season that it’s being installed. We had our pool installed in the fall to avoid the summer rush. This also allowed the ground around the pool to settle over the winter. This is best to avoid concrete patios from cracking due to ground settling. With any construction project, there is always the possibility for something to go wrong. As the home owner it is up to you to voice your concerns and do your homework.”
From J.S. in the summer of 2014
